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Official Document – Updated January 2026

TR66 Privacy Policy – Data Protection Safe & Transparent Malaysian Members

TR66's Privacy Policy clearly explains how we collect, use, store, and protect your personal information as a member of the TR66 platform. We are committed to safeguarding the privacy of every Malaysian member in accordance with the Personal Data Protection Act (PDPA) 2010.

Last updated: 15 January 2026
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11Policy Section
PDPAMalaysia Compliance
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TR66's Six Key Privacy Commitments to Malaysian Members

This is more than a formality – it is our promise to every TR66 player

256-Bit SSL Encryption at All Times
All data transmitted between your device and TR66's servers is protected by 256-bit SSL encryption — the same standard used by major Malaysian banking institutions. This covers your login credentials, personal data, and all financial transactions on the TR66 platform.
Your Data Is Never Sold to Anyone
TR66 will never sell, rent, or share members' personal data with third parties for marketing or commercial purposes without your explicit consent. Your information is collected solely to enable TR66 to provide you with the best possible betting experience.
You Are in Control of Your Own Data
As a TR66 member, you have the full right to access, correct, and request the deletion of your personal data. The process for exercising these rights is straightforward and free of charge. TR66 will process your request within 14 business days of receipt.
Malaysia PDPA Compliance
TR66's Privacy Policy is aligned with Malaysia's Personal Data Protection Act (PDPA) 2010. This means we comply with local legal standards governing how companies handle the personal data of Malaysians, giving you strong and enforceable legal protection.
Data Retention by Validity Period
TR66 retains your personal data only for as long as necessary for legitimate purposes — whether to provide our services, meet legal obligations, or resolve disputes. Data that is no longer required will be securely deleted in accordance with TR66's standard procedures.
Immediate Data Breach Notification
In the event of any data security breach that may affect your personal information, TR66 will notify you within the timeframe required by law. We will also take all necessary steps to limit the impact of the breach without delay.
Contents

This Privacy Policy describes how TR66 ("we", "platform") processes the personal data of members and visitors to tr66.live and all related services. It has been drafted in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010 and relevant international industry standards.

By registering a TR66 account or using any of our services, you agree to the collection and use of your information as described in this document. If you do not agree with any part of this Privacy Policy, you are advised not to use the TR66 platform.

We encourage you to read this document carefully. If any part is unclear, feel free to reach out to the TR66 support team at support@tr66.live.

1

Introduction – Who TR66 Is and Why Your Privacy Matters

TR66 is an online betting platform operating under the domain tr66.live, offering sports betting, Live Casino, slots, progressive jackpots, and other games to members in Malaysia. In providing these services, we process various types of personal information belonging to our members.

At TR66, we understand that privacy is a fundamental right of every individual – not merely a legal checkbox. With over 500,000 active members across Malaysia – from Kuala Lumpur, Penang, Johor Bahru, Ipoh, Kuching, to Kota Kinabalu – we carry a significant responsibility to protect the information entrusted to us.

TR66 acts as the Data Controller under Malaysia's PDPA 2010. This means we are responsible for determining the purposes and means by which our members' personal data is processed, and we are required to ensure that all processing is carried out lawfully, fairly, and transparently.

TR66's Core Privacy Principles: We only collect data that is strictly necessary to deliver our services. We do not collect data simply to "have it on file" without a clear purpose. Every piece of data we collect has a specific purpose and a defined retention period.

2

Types of Personal Data TR66 Collects from Members

TR66 collects several categories of personal data from our members for various purposes. Below is a detailed explanation of each category of data we collect:

IDENTITY DATA
Basic Personal Information
  • Full name as per official documents
  • Malaysian national identification number (if required)
  • Date of birth (for age verification)
  • Gender
  • The username associated with your TR66 account
CONTACT DATA
Information for Communication
  • Active Malaysian phone number
  • Registered email address
  • State or region of residence
  • Preferred communication language
  • Promotional notification preferences
FINANCIAL DATA
Transaction Information
  • Deposit method used (TNG, DuitNow, etc.)
  • Deposit and withdrawal history
  • Current TR66 account balance
  • Records of bonuses received and used
  • Bank account number (for FPX withdrawals)
ACTIVITY DATA
Game & Betting Logs
  • Sports betting history (Liga Super, EPL, etc.)
  • TR66 Live Casino game records
  • Slots and jackpot games played
  • Game session times and duration
  • Responsible gaming limit settings

Sensitive Data: TR66 does not collect sensitive data such as health information, religious beliefs, or political views unless required by law. Biometric data is only collected where a member opts in for additional security verification and with their explicit consent.

3

How TR66 Collects Members' Personal Data

Personal data from TR66 members is collected through a variety of channels and mechanisms. Below is an explanation of each data collection method we use:

  • TR66 registration form – Information you provide when registering a new account, including your name, phone number, and date of birth
  • Financial transactions – Data generated when you make a deposit via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX, Maybank2u, or CIMB Clicks, or when processing a withdrawal
  • Activity on the TR66 platform – Automatic logs recorded while you use the platform, including bets placed, games played, and session duration
  • Communications with TR66 customer support – Records of conversations via live chat, email, or any other support channel
  • Cookies and tracking technologies – Technical data automatically collected about your device and usage patterns (see Section 9 for more details)
  • Identity verification – Documents submitted for KYC (Know Your Customer) verification purposes where required, particularly for large withdrawal amounts
  • Referral programme – Relevant information when you invite a friend to register with TR66 through our referral programme

TR66 does not purchase, obtain, or use personal data from third-party sources without the consent of the member concerned. All data we collect is either provided directly by you or generated through your own use of the TR66 platform.

4

How TR66 Uses Your Personal Data

TR66 uses members' personal data for legitimate and specific purposes. The table below outlines the type of data, its purpose of use, and the relevant legal basis:

Purpose of Use Types of Data Used Legal Basis
TR66 account management & identity verification Identity, contact Contract performance
Deposit & withdrawal processing Financial, identity Contract performance
TR66 bonus & promotion management Activity, financial Contract performance
Platform security & fraud prevention Technical, activity, identity Legitimate interest
KYC & AML compliance (anti-money laundering) Identity, financial Legal obligations
TR66 customer support & complaint resolution All related categories Contract performance
Responsible gambling & member protection Activity, limit settings Legitimate interest & legal compliance
Direct marketing & promotional notifications (with consent) Contact details, communication preferences Consent
TR66 platform analytics & improvements Technical, activity (anonymised) Legitimate interest

TR66 will not use your personal data for any purpose not listed above without first obtaining your renewed consent. If you wish to withdraw consent for any specific purpose (such as direct marketing), you may do so at any time through your TR66 account settings or by contacting us directly.

5

Data Sharing with Third Parties

TR66 takes data sharing very seriously. We do not sell or commercialise our members' personal data to any party. However, there are limited situations in which we need to share data with certain parties in order to provide services to you:

  • Malaysian payment processors – Payment service providers such as Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX receive only the minimum transaction information required to process your deposits and withdrawals
  • Game software providers – Live casino and slots game technology providers for TR66 may process your gaming activity data for technical and security purposes only
  • Regulatory bodies & authorities – TR66 may be required to disclose certain data to the relevant authorities when mandated by Malaysian law, court order, or AML compliance requirements
  • IT & security service providers – Technical companies that assist TR66 in maintaining platform security and performance are granted access only to the minimum data necessary for their tasks
  • Auditing bodies – Independent auditors reviewing TR66's operations may access aggregated, non-personally identifiable data for compliance and quality assurance purposes

Important Guarantee: Every third party that receives data from TR66 is bound by strict confidentiality agreements and is permitted to use that data only for the specific purposes mutually agreed upon. TR66 does not allow any third party to use our members' data for their own purposes.

6

TR66 Data Security Measures

TR66 takes its security infrastructure seriously to ensure members' personal data is protected at every stage — from collection through storage to deletion.

  • 256-bit SSL/TLS encryption for all data in transit between members' devices and TR66's servers
  • Encryption of sensitive data at rest using the AES-256 algorithm
  • Role-based access control (RBAC) ensuring only authorised TR66 staff can access specific data
  • Round-the-clock security monitoring by TR66's cybersecurity team
  • Regular penetration testing by independent third parties to identify system vulnerabilities
  • Two-factor authentication (2FA) is available for all TR66 member accounts
  • Automated data backup with encryption to ensure continuity of service
  • Regular data security training for all TR66 staff with access to member data

While TR66 takes all reasonable steps to protect your data, no security system is 100% impenetrable. We encourage you to play your part in keeping your TR66 account secure by using a strong password, enabling 2FA, and never sharing your login credentials with anyone.

7

Personal Data Retention Periods at TR66

TR66 retains members' personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal requirements.

Data Type Retention Period Reason
Active TR66 account data Duration of active account + 5 years Legal & contractual requirements
Financial transaction records 7 years from the date of transaction Malaysia PDPA & AML Requirements
TR66 game activity logs 3 years from the date of activity Dispute resolution & audit
Customer support records 3 years from the date of communication Referrals and service quality
KYC verification data 5 years from account closure AML legal obligation
Technical & security logs 1 year from log date TR66 platform security
Marketing data (with consent) Until consent is withdrawn Member consent

Once the retention period ends, TR66 will securely delete or anonymise data in accordance with our standard procedures. Anonymised data – where an individual can no longer be identified – may be retained for longer periods for analytics and TR66 platform improvement purposes.

8

Your Rights as a TR66 Member under the PDPA

As a TR66 member and data subject under Malaysia's PDPA, you have the following rights regarding the personal data TR66 holds about you. We are committed to making it straightforward for you to exercise these rights:

👁️
Right of Access
You have the right to request a copy of all personal data TR66 holds about you. TR66 will provide this within 14 business days of receiving your request.
✏️
Right to Rectification
If any data TR66 holds about you is inaccurate or out of date, you have the right to request an immediate correction. Basic account information can be updated directly within your TR66 account.
🗑️
Right to Erasure
You may request TR66 to delete your personal data under certain circumstances — for example, when the data is no longer needed for its original purpose — subject to TR66's legal obligations.
🚫
Right to Object
You have the right to object to the processing of your personal data for specific purposes such as direct marketing. Once an objection is received, TR66 will immediately cease processing your data for that purpose.
📤
Right to Data Portability
You have the right to receive your personal data in a machine-readable format for transfer to another platform, where this is technically feasible for TR66.
⏸️
Right to Restrict Processing
In certain circumstances, such as when the accuracy of your data is in dispute, you have the right to request that TR66 restrict the processing of your data while the matter is being resolved.

To exercise any of the above rights, please contact TR66 by email at support@tr66.live with the subject line "PDPA Rights Request – [name of right requested]". Please include your registered phone number for identity verification. TR66 does not charge any fee for reasonable data rights requests.

9

Cookies, Server Logs & TR66 Tracking Technologies

TR66 uses several tracking technologies to ensure the platform runs smoothly and to enhance the user experience. Below is an explanation of these technologies and how you can control them:

  • Session cookies – Temporary cookies that keep you logged in during your current TR66 session. These are automatically deleted when you close your browser
  • Preference cookies – Saves your preferences such as interface language and display settings to make returning to TR66 more convenient
  • Security cookies – Used to detect suspicious activity and prevent unauthorised access to your TR66 account. These cookies are essential for security and cannot be disabled
  • Analytics cookies – Helps TR66 understand how members use our platform for continuous improvement. This data is collected in aggregate form and does not identify any individual personally
  • Automated server logs – TR66 servers automatically log IP addresses, browser types, operating systems, pages visited, and access times for diagnostic and security purposes

You can manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the TR66 platform – in particular, session cookies required for a smooth login experience. We recommend keeping at least session and security cookies enabled for the best experience on TR66.

No Third-Party Advertising: TR66 does not use third-party advertising networks or cross-site tracking technologies for advertising purposes. We do not sell your usage data to external advertisers.

10

TR66 Child Protection & Age Restrictions

The TR66 platform is intended exclusively for individuals aged 18 and above. TR66 does not knowingly collect personal data from children or minors under the age of 18.

  • TR66 uses age verification mechanisms during registration to prevent access by underage individuals
  • If TR66 discovers that personal data belonging to a child under the age of 18 has been collected without appropriate consent, we will delete that data immediately
  • Parents or guardians who discover that their child has registered a TR66 account are urged to contact us immediately at support@tr66.live
  • TR66 will cooperate fully to close the account, refund any deposits made, and delete all associated data

Child-Related Complaints: If you suspect that a person under the age of 18 is using the TR66 platform, please contact us immediately at support@tr66.live. We take the protection of minors very seriously and will respond to such reports within 24 hours.

11

Privacy Policy Amendments & How to Contact TR66

TR66 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or new TR66 service developments. Any material amendments will be communicated to members via in-platform notifications or email before the changes take effect.

The "Last Updated" date at the top of this page always reflects the current version of TR66's Privacy Policy. We encourage you to review this page periodically.

This Privacy Policy is governed by Malaysian law, in particular the Personal Data Protection Act (PDPA) 2010. Any privacy disputes that cannot be resolved directly with TR66 may be referred to the Personal Data Protection Commissioner of Malaysia.

Contact TR66's Data Privacy Officer
PRIVACY EMAIL
support@tr66.live
Subject: "PDPA – [Request]"
LIVE CHAT
Within the TR66 platform
24 hours / 7 days a week
RESPONSE TIME
14 working days
For PDPA rights requests
Related Reading – TR66 Policy Documents This Privacy Policy should be read together with the TR66 Terms & Conditions and TR66 Responsible Gambling Policy. Together, these three documents form a complete governance framework for the TR66 platform. For any enquiries relating to privacy and data protection, please contact us at support@tr66.live.

FAQ – TR66 Privacy Policy

The most frequently asked questions about data protection and privacy on the TR66 platform

No. TR66 does not sell, rent, or share members' personal data with third parties for marketing or advertising purposes. This has been a core commitment since TR66's first day of operation. The only parties who receive member data are technical service providers that help us run the platform — such as Malaysian payment processors like Touch 'n Go eWallet and DuitNow — and they are bound by strict confidentiality agreements. Even then, they receive only the minimum data necessary to carry out their specific functions, not full access to TR66 member profiles.

You may submit a data deletion request to TR66 by emailing support@tr66.live with the subject line "PDPA – Right to Erasure". Please include your full name and registered phone number for identity verification. TR66 will process your request within 14 business days. Please note that certain data is required by Malaysian law to be retained — for example, financial transaction records must be kept for seven years under AML requirements. In such cases, TR66 will inform you of what cannot be deleted and why, along with the applicable retention period. All data that can be deleted will be fully erased within the stipulated timeframe.

When you close your TR66 account, we will begin the data retention process in accordance with the schedule set out in this Privacy Policy. Your account data will be retained for as long as necessary to meet our legal obligations – in particular, financial transaction records which must be kept for seven years under Malaysia's AML requirements. Once the applicable retention period expires, all your data will be securely deleted or anonymised. You will no longer receive any marketing communications from TR66 after your account is closed, unless there is a legal obligation to contact you. If you close your account for responsible gambling reasons, TR66 will also honour the self-exclusion period you have set.

Yes, TR66 operates in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. This includes adhering to all seven data protection principles under the PDPA — the general principle, the notice and choice principle, the disclosure principle, the security principle, the retention principle, the data integrity principle, and the access principle. TR66 also maintains internal procedures to ensure that all new data processing activities are assessed from a PDPA perspective before implementation. If you have concerns about TR66's PDPA compliance or wish to file a formal complaint, you may contact us at support@tr66.live or refer the matter to the Department of Personal Data Protection Malaysia.
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